Workplace: Alt Hotel Toronto Airport

Status: Full time, part time (permanent)

Schedule: 6am - 2pm (weekends, weekdays)

WHAT WE OFFER:

• Group insurances paid 50% by the employer
• Access to the hotel gym according to occupancy
• Employee referral program
• Employee Assistance Program for team member and their family
• Promotional rate to discover Germain Hôtels properties through Canada
• Opportunities to develop your career within a growing company across Canada

YOUR ROLE:

• Deliver an excellent guest service experience
• Act as server in different type of service such as banquets, catering events, breakfast, etc.
• Have strong product knowledge of menu items and preparation methods and assist guests with any questions/dietary concerns from the menu and take orders/upsell items
• Serve food and drinks in a timely fashion, offer refreshments of beverages when necessary
• Accurately punch in all orders through POS, be able to handle debit, credit and room charge transactions
• Complete daily cash reports, resolve any discrepancies, drop off cash & receipts
• Set rooms up according to group requirements and set up tables/chairs/A/V equipment when applicable
• Maintain effective communication with the kitchen team

YOUR PROFILE:

• Previous service experience an asset
• Smart Serve certified
• Proficient in English with second language an asset