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Account Representative, Inside Sales

Jonview Canada

Toronto,

Account Representative, Inside Sales

Jonview Canada

Toronto,
 
Salary: Paid
 
Employment Term: Virtual
 

Description
Maintain excellent client relationships with assigned accounts/markets for Jonview’s Scheduled Business. Manage the designated client accounts which include qualifying and following-up sales leads, assisting with client product selection, and sending of pricing and product information.

Responsibilities

  • Manage designated client accounts: responsible and accountable for Wholesaler communication directed to the Sales area from internal and external sources.
  • Keep up to date on Jonview product offerings and make recommendations to clients. Provide support to clients for annual/bi-annual product selection and follow-up.
  • Cross-sell products to clients to ensure products already set up and contracted are utilized.
  • Proof client contracts, brochures, and operational procedures. Validate final content according to the contract negotiated.
  • Analyze client brochures/product selection. Discuss any major changes to product selection with Sales Representatives and advise of competitor products published by the client.
  • Prepare and send out key client statistics, extract sales-related statistics and prepare comparisons.
  • Provide product training and Jonview Reservations systems training to clients.
  • Attend client meetings either locally or abroad if required – this may involve attendance at office meetings, dinners, tradeshows, and sales/FAM trips.
  • Tradeshow follow-up: complete sales reports/action follow-up items.
  • Action and follow-up client issues/information and problem solve with reservations, contracting, accounting, MIS, and sales managers.

Position Requirements:

  • College diploma (Hospitality and Tourism or equivalent)
  • Bilingual, English and French/German/Portuguese/Spanish an asset (oral and written)
  • Knowledge of the Canadian tourism product and Canadian geography
  • Excellent organizational skills
  • Dynamic, autonomous, and a team player

Jonview values diversity in the workplace and is committed to fostering employment equity by encouraging applications from the following designated groups: women, Aboriginal people, people with disabilities, and members of visible minorities. Jonview will work to accommodate people with disabilities throughout the recruitment and selection process. If you require a special arrangement, please contact us so that we can work together to adequately meet your needs. The use of the masculine in this document is for the sole purpose of simplifying the text.

Only successful candidates will be contacted.

About Jonview Canada

 Jonview is Canada’s leading business-to-business receptive tour operator, providing a full range of travel products and services to the international Tour Operator community and welcoming over 300,000 visitors annually. In 2019, Jonview acquired North American Hosts, a Colorado-based mountain resorts specialist offering over 600 hotels at 29 of the premier mountain destinations in the United States. We have now enhanced Jonview’s robust selection of cross-Canada products, with a growing inventory of unique American holiday destinations.

Working with large and small Tour Operators worldwide, we have developed and managed seamless, worry-free, profitable travel experiences. For nearly four decades, Jonview has made it our mission to create Canada’s most compelling and distinctive journeys. For clients looking for the ultimate year-round Canadian experience or North American mountain experience, they need look no further!